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Want to work in community services?
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Community Services
COURSE CODE: CHC52015

Diploma of Community Services

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INTAKES

Monthly

DURATION

52 weeks

Domestic / Permanent Resident FEES

$6,500

INDUSTRY PLACEMENT

100 hours

CRICOS CODES

101718

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

Explore Course by campus:
Brisbane Campus (Ann Street) Gold Coast Southport Campus

What study modes are available?

  • Entirely On-Campus
  • Entirely Online (Face to Face)
  • Entirely Online (Self-study)
  • Mixed Mode (Part On-Campus & Online)
20 CONTACT HOURS PER WEEK*

*Domestic students are only required to attend practical & lecture sessions

Explore Course by campus:
Brisbane Campus (Ann Street) Gold Coast Southport Campus

This qualification is designed to prepare you for undertaking case management, teaching the skills involved in managing, co-ordinating and delivering of person-centred services to individuals.

About this Course:

This course provide a comprehensive knowledge along with hands-on experiences in the community service area. It helps students to find jobs in the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals, and may also have responsibility for the supervision of other workers and volunteers and/or case management,Ê plus undertaking program coordination or the development of new business opportunities.

What You'll Learn:

  • high-level communication skills
  • develop strategies to work with at-risk groups within the community
  • gain valuable research skills
  • work within legal and ethical frameworks
  • the industry knowledge you need to succeed in the community sector
  • confidence and skills to seek employment as a case manager or community services worker

Career Outcomes

Our graduates work with industry experts

Entry Requirements

AGE
18
GRADE
12
IELTS
5.5

Age

Minimum age of 18 years or turning 18 years old prior to commencement of the course

Education & Experience Requirements

Year 12 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 5.5 academic or general IELTS) or successful completion of college LLN Test

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity.Specific Updates to English Language Requirements for Student VisasGeneral Student Visa: The minimum IELTS score has increased from 5.5 to 6 (or equivalent).Packaged ELICOS: The minimum IELTS score to undertake a packaged English Language Intensive Courses for Overseas Students (ELICOS) program has increased from 4.5 to 5.0.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

VSL INFORMATION

VSL Course Schedules, Fee Information, Parental Consent Form, Re-Credit Application Form, Re-Credit Policy & Procedure, and Student Information Sheet can be found here: https://charltonbrown.edu.au/documents/#vsl

UNITS

CORE UNITS

Unit Code
Unit Name
CHCCCS007
Develop and implement service programs
CHCCOM003
Develop workplace communication strategies
CHCDEV002
Analyse impacts of sociological factors on clients in community work and services
CHCDIV003
Manage and promote diversity
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS004
Manage work health and safety

ELECTIVE UNITS

Unit Code
Unit Name
CHCADV002
Provide advocacy and representation services
CHCAOD004
Assess needs of clients with alcohol and other drugs issues
CHCCCS004
Assess co-existing needs
CHCCSM004
Coordinate complex case requirements
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCDIS008
Facilitate community participation and social inclusion
CHCMHS001
Work with people with mental health issues
CHCPRP001
Develop and maintain networks and collaborative partnerships

Intake Dates

  • 2024
    • MayMonday, 13th
    • JuneMonday, 03rd
    • JulyMonday, 08th

University Pathways

Griffith University
Bachelor of Human Services
Packaged
50/60 CP
Griffith University
Bachelor of Social Work
Packaged
30/40 CP

Interested in Studying?

Here's why choose CB.

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Course Information

Brisbane Campus (Ann Street) Tuition Fees

Course Name Course
Duration		 Domestic / Permanent Resident Campus
Availability		 Intakes
Diploma of Community Services 52 weeks $6,500 ANN GLD Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Brisbane Campus (Ann Street) Study & Schedule

KEY:
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Face to Face)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Group A

MondayMon
Room 1
12:00 pm - 5:00 pm
Tony Hayek
TuesdayTue
Room 1
9:00 am - 5:00 pm
Tony Hayek
WednesdayWed
ThursdayThu
Room 1
9:00 am - 5:00 pm
Tony Hayek
FridayFri
SaturdaySat
SundaySun

Brisbane Campus (Ann Street) Course TRAINERS

Tony Hayek

TBA

Brisbane Campus (Ann Street) Campus & Facilities

Your Campus

The NIET Group’s Ann Street Centre Campus, envisioned as a pinnacle of vocational training, stands as a premier institution in Brisbane, meticulously designed to meet the highest standards in child care, IT, aged care, and fashion training. This campus, located in the bustling heart of the city, boasts state-of-the-art facilities and resources, ensuring an immersive and cutting-edge learning experience for students.

In the child care and aged care sectors, the campus features realistic simulation environments, replicating real-world care settings to provide students with hands-on experience. The IT training facilities are equipped with the latest technology and software, fostering an environment of innovation and advanced learning. For fashion training, the campus offers modern design studios and workshops, equipped with industry-standard tools and materials, allowing students to explore and create with freedom and precision.

Central to NIET Group’s philosophy, the Ann Street Centre Campus prioritizes a student-centered approach, offering small class sizes for personalized attention, and access to experienced and industry-connected faculty. This approach ensures that graduates are not just academically proficient, but also industry-ready, armed with practical skills and a deep understanding of their respective fields. The campus is more than just a learning space; it’s a vibrant community where the leaders of tomorrow are nurtured and prepared for successful careers.

Ann Street Campus

Level 4, 369 Ann Street, Brisbane, 4000

Session Locations

Ann Room 1
  • Projector
  • Multimedia Wall
  • Lecture Seating

NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.

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Gold Coast Southport Campus Tuition Fees

Course Name Course
Duration		 Domestic / Permanent Resident Campus
Availability		 Intakes
Diploma of Community Services 52 weeks $6,500 ANN GLD Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Gold Coast Southport Campus Study & Schedule

KEY:
Lecture (F2F Online)
Lecture (On-Campus)
Practical (Offsite)
Practical (On Campus)
Supervised Training (Face to Face)
Tutorial (F2F Online)
Tutorial (On Campus)
Session Recorded

Group A

MondayMon
Room 10
12:00 pm - 5:00 pm
TBC
TuesdayTue
WednesdayWed
ThursdayThu
Room 8
9:00 am - 5:00 pm
TBC
FridayFri
Room 8
9:00 am - 5:00 pm
TBC
SaturdaySat
SundaySun

Gold Coast Southport Campus Course TRAINERS

TBC

TBC

Gold Coast Southport Campus Campus & Facilities

Your Campus

Nestled along Queensland’s most iconic coastline, our Gold Coast Centre is a study and recreation paradise, just minutes from the surf, gigantic shopping malls & a wealth of attractions.

1 Nerang Street, Southport

Session Locations

Ann Room 10
  • Projector
  • Multimedia Wall
  • Lecture Seating

NIET Group Ann Street Centre is the home of Charlton Brown vocational courses in Brisbane CBD, with a dedicated Fashion Lab, aged care and child care training facilities. With 10 massive classrooms and intimate breakout rooms.

VIEW IN MAP
Gold Coast Room 8
  • Smart Tv

Cosy teaching space complete with collaborative seating and smart tv.

VIEW IN MAP

Here's what our Community Services students think

See why more than 20,000 students have chosen Charlton Brown

Karent Camacho
Community Services student

Yashi is amazing! She has years of experience in community services. Her class is engaging and interactive. Her assistance and guidance in my studies have improved my confidence in getting a job in the field.

Why study with ?

Very Affordable.

Our low fees are designed to make education accessible to all students, and we provide a range of funding options, and customised payment schedules.

Lots of Pathway Options.

We offer more than 200 different package and pathway options to award-winning Australian universities, like Griffith, Bond and UTAS.

Accessible Entry Requirements.

Our college caters to learners of all academic backgrounds and English levels, with a huge range of free study support and tutoring options.

Just the education you need.

Our hyper-focused, student-support-heavy training programmes are designed to get students out into industry, with exactly the skills that industry demand.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

An effective teacher is one who directs, facilitates and manages the students’ learning process. Da Teng is one of them. I like his flexible teaching style, positive belief in the ability to solve translating problems, willingness and motivation to listen and caring for students.

 

Zhang Jing

I’m very happy with the service and education Charlton Brown provided! Alvin’s teaching was fun, creative and entertaining. He likes to talk about trending topics in the class. He’s also fast at answering any questions.

Rob Manz

Thanks to CB admin staff Shirley, Menu, and My teacher Fei, Beth and Fanny for providing the care and support. I’ll start working casually at a childcare centre soon after the placement. I’m extremely happy with my achievement!

 

Ping Lai

From our trainer Rudy to the fantastic online resources, super engaging lectures and the outstanding guest speakers – plus the 24/7 student support – there’s literally no better place to study. It’s incredible.

Nathaniel

I’ve been enjoying the course a lot. I gained the knowledge in the classroom and then apply it at workplace. The staff, the student services, they are all friendly and supportive.

 

Muni

I am very satisfied with CB.  I finished Cert III Individual Support and Cert IV Disability with trainer Jericho. He has been a superb help in completing my course.  Although he is strict on attendance and submission, he gives us flexibility in completing our assessments and offers free one-on-one consultation. He patiently explains to us the subjects we find difficult to understand.

CB admin team Menu and Shirley has been very wonderful in helping me with all my needs. I could not ask for a better educational institution in my studies here in Brisbane.

Milette Regalado

I highly recommend this course. Da Teng is very helpful and supportive to all students and thanks to him, I passed NAATI and became a certified translator. I also improved my English a lot from this course. It was a great learning experience.

 

Michy

I’m loving studying design at the institute – it’s fast-paced but the staff, the labs, the learning are awesome. The opportunity to start from scratch to design and market a clothing line is super exciting.

Mariana

I’ve been really improving my English, and I’m very excited to start high school in Australia.

 

Mao Masuda

I’m so lucky, I had a great time with amazing teachers in General English-Ms.Jessica and Ms.Jayne. They’re always supportive to us. I’ve learned a lot and I could improve my English skill with my class. I really appreciate their help.

 

Luna
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