CHC52015 / 0101718

Diploma of Community Services

Course Overview:

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

This course has a minimum of 15 supervised scheduled face to face course contact hours on campus per week as well as 5 distance / online education hours per week. This comes to a total of 20 hours per week. Students are also required to undertake reading, activities, research, assessments and homework.

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Practical Experience:

The 15 face to face hours includes the minimum of 240 hours practical placement to be completed over the period of the qualification. Placement must occur for the full duration of the study in the qualification. Support can be given upon request.

Career Outcomes:

  • Early Intervention Coordinator
  • Case Manager
  • Family Support Worker
  • Pastoral Care Counsellor
  • Senior Youth Officer/Chaplain
  • Social Welfare Work
  • Program Coordinator
We provide a number of options to fund your enrolment.
  • Pay in full
  • Payment plan

Recognition of Prior Learning:

We understand that you may have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process, which may reduce your study duration.


  • 16 years old or above
  • Completion of Year 12 / High School overseas or Australian
  • Year 11 or equivalent
  • IELTS score of 5.5 or equivalent
  • Pass CB LLN test
  • Successful Blue Card Application


Core Units
  • CHCCCS007
    Develop and implement service programs
  • CHCCOM003
    Develop workplace communication strategies
  • CHCDEV002
    Analyse impacts of sociological factors on clients in community work and services
  • CHCDIV003
    Manage and promote diversity
  • CHCLEG003
    Manage legal and ethical compliance
  • CHCMGT005
    Facilitate workplace debriefing and support processes
  • CHCPRP003
    Reflect on and improve own professional practice
  • HLTWHS004
    Manage work health and safety
Elective Units
  • CHCADV002
    Provide advocacy and representation services
    Assess needs of client with alcohol and drugs issues
    Assess co-existing needs
    Coordinate complex case requirements
    Develop, facilitate and review all aspects of case management
    Facilitate the empowerment of people with disabilities
    Work with people with mental health issues
    Identify and respond to children and young people at risk

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Course Details

Course Code

CHC52015 / 0101718


52 weeks


Domestic / International

Delivery Mode

  • On Campus
  • Distance* *Domestic students only

Requirements of Enrolment

  • Completion of at least Year 12 from an Australian secondary school or overseas equivalent, or
  • Proof of equivalent competency in core skills to a level appropriate for the course being applied for* and
  • Successful completion of a Language, Literacy and Numeracy Assessment
  • Working With Children Check and Police Clearance
  • IELTS 5.5 (international students)

*Proof of competency may include but are not limited to professional, work and life experiences, other accredited or non-accredited study.

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