CHC42015 / 0101713

Certificate IV in Community Services

Course Overview:

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.

This course has a minimum of 15 supervised scheduled face to face course contact hours on campus per week as well as 5 distance / online education hours per week. This comes to a total of 20 hours per week. Students are also required to undertake reading, activities, research, assessments and homework.

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Practical Experience:

The 15 face to face hours includes the minimum of 120 hours practical placement to be completed over the period of the qualification. Placement must occur for the full duration of the study in the qualification. Support can be given upon request.

Career Outcomes:

  • Early Intervention Homelessness Worker
  • Case Worker
  • Community Support Worker
  • Outreach Officer
  • Domestic Violence Worker
  • Family Support Worker


We provide a number of options to fund your enrolment.
  • Pay in full
  • Payment plan

Recognition of Prior Learning

We understand that you may have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process, which may reduce your study duration.


  • 16 years old or above
  • Completion of Year 12 / High School overseas or Australian
  • Year 11 or equivalent
  • IELTS score of 5.5 or equivalent
  • Pass CB LLN test
  • Working With Children Check (applied for upon arrival in Australia)


Core Units
  • CHCADV001
    Facilitate the interests and rights of clients
  • CHCCCS004
    Assess co-existing needs
  • CHCCOM002
    Use communication to build relationships
  • CHCDIV001
    Work with diverse people
  • CHCLEG001
    Work legally and ethically
  • CHCPRP001
    Develop and maintain networks and collaborative partnerships
  • HLTWHS003
    Maintain work health and safety
Elective Units
  • CHCAOD001
    Work in an alcohol and other drugs context
    Provide first point of contact
    Confirm client developmental status
    Facilitate the empowerment of people with disabilities
    Promote Aboriginal and/or Torres Strait Islander cultural safety
    Respond to client language, literacy and numeracy needs
    Identify and respond to children and young people at risk
    Engage respectfully with young people

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Course Details

Course Code

CHC42015 / 0101713


37 weeks


Domestic / International

Delivery Mode

  • On Campus
  • Distance* *Domestic students only

Requirements of Enrolment

  • Minimum 18 years of age
  • Completion of at least Year 11 from an Australian secondary school or overseas equivalent.
  • IELTS 5.5 (or equivalent)
  • Successful completion of a Language, Literacy and Numeracy Assessment (completed upon arrival in Australia)
  • Working With Children Check and Police Clearance (applied for upon arrival in Australia)

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