BSB20115 / 0101943

Certificate II in Business

Course Overview:

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Prepare for junior administrative positions and further training with a Certificate II in Business. This qualification will teach many skills and routine tasks performed in business administration.

Students will learn to contribute to the health and safety of themselves and others, deliver service to customers, work effectively in a business environment, and communicate effectively in the workplace.

Elective units provide choices in the development of other skills including contributing to workplace innovation, creating and using spreadsheets, and using digital technologies to communicate remotely and process financial transactions.

This course has a minimum of 15 supervised scheduled face to face course contact hours on campus per week as well as 5 distance / online education hours per week. This comes to a total of 20 hours per week. Students are also required to undertake reading, activities, research, assessments and homework.

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We provide a number of options to fund your enrolment.
  • Pay in full
  • Payment plan

Recognition of Prior Learning

We understand that you may have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process, which may reduce your study duration.

Entry Requirements


  • 16 years old or above
  • Completion of Year 12 / High School overseas or AustralianYear 11 or equivalentENGLISH
  • IELTS score of 5.5 or equivalent
  • Pass CB LLN test


Core Units
  • BSBWHS201
    Contribute to health and safety of self and others
Elective Units
  • Electives

    Deliver a service to customers
    Work effectively in a business environment
    Process and maintain workplace information
    Handle mail
    Communicate in the workplace
    Produce digital text documents
    Work effectively with others
    Use business technology
    Participate in environmentally sustainable work practices
    Organise and complete daily work activities
    Contribute to workplace innovation

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Course Details

Course Code

BSB20115 / 0101943


26 weeks


Domestic / International

Delivery Mode

  • On Campus
  • Distance* *Domestic students only

Requirements of Enrolment

  • Completion of at least Year 12 from an Australian secondary school or overseas equivalent, or
  • Proof of equivalent competency in core skills to a level appropriate for the course being applied for* and
  • Completion of a Language, Literacy and Numeracy Assessment
  • IELTS score of 5.5 or equivalent (international students)
  • Minimum 18 years of age (international students)

*Proof of competency may include but are not limited to professional, work and life experiences, other accredited or non-accredited study.

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