Quality and Compliance Audits

Quality and Compliance Audits

Tracking compliance against standards is essential in managing performance and we can provide you with an objective and unbiased review of your organisation’s operations with action-based advice.

Our experienced team of trained auditors and business coaches can conduct site audits in your facilities with a focus on improving service, sales and productivity. Take action now to strengthen the quality, compliance and performance of your facilities.

Please contact us today to enquire how CHARLTON BROWN® Customised Care Solutions can partner with you develop an innovative and effective solution for your workforce challenges.

Mystery Shopper

Mystery shopping provides a snapshot of your brand in action and is the ideal method for measuring your customers’ experience. Our Mystery Shopper program can be tailored to measure both the quality of service, as well as compliance to regulations in your industry.

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Customised Training

We deliver customised workplace-training programs that are strategically developed to achieve your strategic workforce goals.

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