Diploma of Community Services

Course Overview:

This course is ideal for those seeking a career in a general welfare setting. Workers in this role are usually involved in service delivery, either direct client work and/or health promotion and community development projects. They also work closely with their clients to develop programs and services that assist their individual needs.

Upon completion of this course, you will be prepared for employment in specialised support networks through theoretical learning and service based work placement.

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Practical Experience:

You will gain hands-on practical experience by undertaking a minimum of 120 hours of vocational placement in a Community Services setting. This course has an ideal balance of theory and practical learning to ensure your confidence when entering the workforce.

Career Outcomes:

  • Early Intervention Coordinator
  • Case Manager
  • Family Support Worker
  • Pastoral Care Counsellor
  • Senior Youth Officer/Chaplain
  • Social Welfare Work
  • Program Coordinator
We provide a number of options to fund your enrolment.
  • Pay in full
  • Payment plan
  • Government funding*
*Program funded by the Queensland Government, eligibility applies

Recognition of Prior Learning:

We understand that you may have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process, which may reduce your study duration.


This qualification consists of 16 units including 8 core units and 8 electives units.

Core Units
  • CHCCCS007
    Develop and implement service programs
  • CHCCOM003
    Develop workplace communication strategies
  • CHCDEV002
    Analyse impacts of sociological factors on clients in community work and services
  • CHCDIV003
    Manage and promote diversity
  • CHCLEG003
    Manage legal and ethical compliance
  • CHCMGT005
    Facilitate workplace debriefing and support processes
  • CHCPRP003
    Reflect on and improve own professional practice
  • HLTWHS004
    Manage work health and safety
Elective Units
  • CHCADV002
    Provide advocacy and representation services
    Assess needs of client with alcohol and drugs issues
    Assess co-existing needs
    Coordinate complex case requirements
    Develop, facilitate and review all aspects of case management
    Facilitate the empowerment of people with disabilities
    Work with people with mental health issues
    Identify and respond to children and young people at risk

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Course Details

Course Code



60 weeks



Delivery Mode

  • On Campus
  • Distance* *Domestic students only

Requirements of Enrolment

  • Completion of at least Year 12 from an Australian secondary school or overseas equivalent, or
  • Proof of equivalent competency in core skills to a level appropriate for the course being applied for* and
  • Successful completion of a Language, Literacy and Numeracy Assessment
  • Working With Children Check and Police Clearance
  • IELTS 5.5 (international students)

*Proof of competency may include but are not limited to professional, work and life experiences, other accredited or non-accredited study.

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