Charlton Brown is committed to educating, mentoring and placing the world’s best carers, supporters and educators for Queenslanders living with a disability

Posted in: Blog | 22 Mar 2018

As we continue our mission to develop the world’s best carers, supporters and educators, we’re hard at work training compassionate individuals to meet the huge demand for qualified professionals across the community services sector. After more than 30 years’ operating in the sector in Queensland, we’re proud of the networks we’ve built with government and industry groups to understand the coming labour demands and future workforce challenges. Our values-based recruitment service is offered as part of our development programs to support the attraction and retention of people who have compatible values, attitudes and aspirations to work in a care, support or educational environment.

In a care, support or educational role, the way that people connect and interact with each other is critical. How well a person performs, how happy they are, and how well the team works together is a product of the alignment of individual and collective values. Ultimately, this determines how well the organisation is able to support people, and how long people stay productively in their roles.

Unlike many industries that are expecting employment to decline, annual average employment growth in the community services industry in Queensland over next eight years is forecast to be 3.8% – more than double the rate for Queensland as a whole. As service demand increases, there will be an increased emphasis on qualifications within community services, and the supply of high quality training and education programs will be critical to developing a strong and appropriately trained workforce.

The Queensland government has recognised the need to further develop the existing community services workforce in Queensland, and through its $768.9 million VET funding program, successful programs such as Higher Level Skills Program and Cert III Guarantee will continue to meet industry demands for highly skilled VET graduates.

A particular focus of this investment is support for the National Disability Insurance Scheme, where the Queensland Government is working closely with the Australian Government and the disability sector to ensure the transition to the National Disability Insurance Scheme (NDIS) is effective in the rollout of services.

Success here will be dependent on the development of a highly skilled workforce positioned to provide more than 90,000 Queenslanders with the reasonable and necessary disability support they need for day to day living. It’s been predicted that the current disability services workforce will need to double before the scheme is fully rolled out next year, equating to an estimated 13,000 additional workers required in Queensland. WorkAbility Qld representatives recently highlighted that the Bundaberg area is predicted to have less than 40% of the workforce it would need when the NDIS fully rolls out.

At Charlton Brown, we’re dedicated to educating and mentoring our students to provide the best possible support for people living with a disability. We believe that ensuring that people with a disability live their best lives is important for everyone, as it has a profound effect on society at large. That’s why we’re committed to attracting and developing highly compassionate individuals who understand the importance of their professional role in vulnerable people’s lives.

We also know the recruitment and retention of staff with future leadership potential is also a high priority for disability support providers. Exponential growth in demand for services means providers are now competing for the best people in the industry. While we believe that finding and retaining frontline staff is important, the other key to ongoing success will be in developing the sector’s leadership capability.

While such massive growth in the sector is bound to cause some teething issues, Charlton Brown is focused on ensuring quality of training outcomes is never superseded by quantity in delivering a qualified workforce. In meeting the business demands of the sector, we recognise that the ultimate objective is to provide the best possible care for each and every individual.

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